Website Reviews2025-12-19T12:46:40+00:00

Understand your website. Reach your customers.

When we undertake a review we are looking for specific markers from a customer perspective. Who are they and does it meet their needs? How do they find you and are you promoting your site in the places that they are looking.

This service is primarily for small businesses and organisations including charities and non-profits. You may feel uncertain about your site, and want to understand more about how to get the most from it.

A clear, jargon free review that helps you to make confident decisions about your website.

Your website is an important business tool. If you’re not sure it’s working as hard as it could be, or you’re not sure what it needs to be effective, you’re not alone. Our Website Review gives you the knowledge and clarity you need to connect with your customers or community online.

Take a quiz to understand if a Website Review is right for you and your organisation.

Does your Website meet your customer’s expectations?

Many websites are built and then left to run on autopilot leading to missed opportunities. This isn’t about “doing things wrong” it’s about gaining the understanding you need to do it better.

Are you ignoring your website because you don’t know where to start?

Can visitors quickly find what they’re looking for?

Could your website be costing you customers without you realising it?

Are you making decisions based on guesswork instead of knowledge?

Website Review

What we review

We look at your website through your customer’s eyes.

Our review covers 6 key areas:

  • Understanding your customers online

  • How user friendly your site is
  • Website performance including speed and mobile responsiveness
  • Being found in online search

  • Clear messaging and content
  • Accessibility

What you’ll receive

3 practical tools to move forward with confidence.

Written Report

An assessment of your website in clear, non-technical language. We explain not just what we found, but why it matters to your business. With straightforward insights you will have information you can use immediately to take action.

Action Checklist

Specific steps you can take to improve your website. The actions are explained clearly so you understand what needs to happen and why.

Priority Matrix

Not everything needs to be fixed at once. We outline what to tackle first to get the most out of your website updates. These are your quick wins with other actions over a longer timeframe. This helps you to make decisions based on your budget, time and goals.

The Process

Simple, straightforward and designed around your schedule.

  • 1

    Complete a questionnaire about your business and your aspirations for your website.

  • 2

    We review your site looking at all 6 focus areas.

  • 3

    Results Meeting to walk through the findings, action checklist and priority matrix.

  • 4

    A follow up meeting within 2 weeks to review progress and answer any questions.

Take a quiz to understand if a Website Review is right for you and your organisation.

woman typing on her on phone

Find out if this review is right for you and your organisation.

The best way to know if this review will be helpful for your organisation is to tell us a bit about your situation and what you’re needing. We’ve created a quiz with questions to help you get clarity around your needs and to ensure this service is a good fit.

No obligation. No pressure.

Just questions to help you make an informed decision.

FAQs

How long does the review take?2025-12-12T13:29:25+00:00

From the time we receive your questionnaire, the review typically takes one week. You’ll receive your complete report, checklist and priority matrix. We will then set up an hour long meeting, typically on Zoom, to discuss the findings.

Will you make changes to my site during the Review?2025-12-12T13:30:44+00:00

No. This is an assessment only. We provide you with insights and recommendations. You maintain full control over what changes get made and when. You decide whether to implement changes yourself, work with your current developer, or explore other options.

What if I don’t understand something in the report?2025-12-12T13:34:42+00:00

We write everything in plain, jargon-free language, but if anything is unclear, we’re here to help. Our meeting to discuss the results is the perfect time to ask questions, and we will schedule a follow up call within 2 weeks of this which is the perfect opportunity if something needs further clarification.

Do I need to be technical to benefit from this review?2025-12-12T13:36:05+00:00

Absolutely not. This service is specifically designed for non-technical business owners, community groups and charities. If you can read and understand this page, you’ll be able to understand your review.

What access do you need to my website?2025-12-12T13:38:18+00:00

We primarily need your website URL and the information you provide in the questionnaire. If there are backend elements we need to assess, we’ll discuss that with you and ensure you’re comfortable with sharing this before proceeding.

How much does it cost?2025-12-12T13:40:31+00:00

A review with the Report, Action list and Priority Matrix costs £599 including VAT.

We offer discounts to existing customers, please drop us a line to discuss this if relevant.

What happens after I complete the quiz?2025-12-12T13:41:54+00:00

We’ll review your responses within 2 business days and contact you to confirm whether the review is a good fit for your situation. If it is, we’ll schedule your review and send you next steps. If we think a different approach might serve you better, we’ll tell you honestly.

Have questions?

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